JOB DESCRIPTION

Position Title:	Resident Support Workers	Reports To:	Manager of Supportive and Transitional Housing
Location:	Cheam First Nation  Rosedale, BC	Employment Type:	(5) Full-Time                      (1) Casual

POSITION OVERVIEW:

The Resident Support Specialist will provide comprehensive support to residents of a 20-bed supportive housing program. This role is pivotal in ensuring a safe, clean, and supportive environment while fostering residents’ growth in life skills and self-sufficiency. The Specialist will perform a variety of tasks including case management, facilitating intakes and discharges, managing chores, hosting resident meetings, and maintaining a clean and orderly facility.

KEY RESPONSIBILITIES:

1. Case Management:
   • Develop and implement individualized support plans with residents.
   • Conduct regular check-ins to monitor progress and adjust plans as needed.
   • Provide guidance and resources for residents to achieve their personal goals.
2. Resident Intake and Discharge:
   • Conduct thorough intake assessments and orientation for new residents.
   • Facilitate smooth discharge processes, including transition plans and referrals.
3. Life Skills Development:
   • Assist residents in developing essential life skills such as budgeting, cooking, and personal hygiene.
   • Organize and encourage residents to attend workshops and one-on-one coaching sessions.
   • Support meal preparation
4. Chores and Facility Maintenance:
   • Coordinate and supervise daily and weekly chores to maintain a clean and orderly living environment.
   • Participate in cleaning and maintenance tasks as needed.
   • Maintain inventory checklists.
5. Resident Meetings:
   • Plan and host weekly resident meetings to address community issues, provide updates, and foster a sense of community.
   • Encourage resident participation and feedback.

6. Conflict Resolution and De-escalation:
   • Utilize strong de-escalation skills to manage and resolve conflicts among residents.
   • Handle difficult conversations with empathy and professionalism.
7. Administrative Duties:
   • Maintain accurate and up-to-date records of resident interactions and progress.
   • Prepare reports and documentation as required by program management.
8. Security Checks:
   • Room checks as well as common spaces to be monitored. Outside and grounds area checked and documented.

QUALIFICATIONS:

• Education and Experience:
  • Minimum of 2 years of experience in supportive housing, social services, or a related field such as working within the vulnerable population sector.
• Skills and Abilities:
  • Strong interpersonal and communication skills.
  • Proven ability to de-escalate conflicts and manage difficult conversations.
  • Organizational skills to manage multiple tasks and priorities.
  • Ability to work independently and as part of a team.
  • Cultural sensitivity and ability to work with diverse populations.
• Certifications:
  • First Aid/CPR certification (or willingness to obtain).
  • Food Safe (or willingness to obtain)
  • Training in de-escalation techniques and conflict resolution preferred (otherwise provided by Cheam First Nation)
  • Class 5 Driver’s licence
  • Able to pass a satisfactory criminal record check

WORK ENVIRONMENT:

• Ability to work evenings and weekends.
• Comfortable working in a residential setting and interacting with individuals who may have complex needs.

APPLICATION PROCESS:

Interested candidates should submit a resume and cover letter outlining their qualifications and experience to hr@cheamband.com

Cheam First Nation is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, genetics, disability or age.